Our Values
Each member of the Harris Smith team is committed to common core personal values, which underpin our relationship with each other and our clients:
- Achievements – Success
- which we express through a passion for our work and no half measures.
- Integrity
- which we express through honest, frank, realistic dialogue with each other and with clients; the confidence and courage to ‘not turn a blind eye’ or avoid difficult issues.
- Respect for individuals
- which we express through openness to relationships, being rigorously non-judgmental and welcoming of differences.
- Empathy
- which we express through sensitivity towards others’ perspectives and honouring each person’s own story.
- Pursuit of happiness
- which we express through paying attention and giving time to our own and our client's journey towards ‘flow’ and well-being.
In building our business, each member of the Harris Smith Team is committed to living and incorporating the following business values into our practice:
- Excellence in the products and the service we offer
- which we express through consistent high performance and value for our clients. We actively seek out new learning world wide, and apply this appropriately in what we do.
- Hard Work
- which we express by not backing away from the challenges of complexity, but dealing with them and maintaining our energy and enthusiasm for excellence; by holding ourselves and each other accountable for results.
- Focus and optimism about the future
- which we express through keeping an eye on profitability and opportunity.
- Professionalism
- which we express through application of all our business values and in consistently choosing collaboration and cooperation over competition and territory.
- An Holistic Perspective
- which we express through taking into account a diversity of views and perspectives in our approaches and products and making meaningful progress in partnership with clients on real problems and issues.